Website maintenance services from the team that builds the sites, for sites on any platform. Our website management and support services cover hosting, updates, backups, monitoring, and the small changes your team needs, all for one fixed monthly cost. Compare the three plans
HostingUpdatesBackupsMonitoring
Running Craft? See our Craft care plans
Most sites have two owners, a host and a developer. When something breaks, each says it's the other's problem, and nobody owns the fix.
It's never clear who to contact, so small problems sit for weeks and big ones turn into a scramble.
Hourly support means surprise invoices, timesheets to check, and a reason to stop asking for help.
There may be backups somewhere. Whether anyone knows how to restore them is another question, and an outage is a bad time to find out.
One team for hosting, updates, fixes, and changes, and the people who answer know your site.
No hourly billing, no timesheets, and no surprise invoices. You know what your website costs before the year starts.
Backups, updates, and monitoring are our job, so if something goes wrong, getting it back is on us, not you.
Reliable, fast hosting, run alongside your site.
Nightly backups stored offsite, and a team that knows how to restore them.
We're alerted when your site stops responding, usually before you or your customers notice.
CMS, plugin, and framework updates applied and tested, so known holes get closed.
Every change to your site's code is tracked, so we can roll back fast if something goes wrong.
Your CRM, email platform, and other connected tools change over time, and we keep the site talking to them.
Protection against common attacks, and faster loading for visitors wherever they are.
A Burrow dashboard showing what we did and how your site is doing.
Every plan covers hosting, updates, backups, and monitoring. What changes is how often your site changes.
Hosting, updates, backups, and monitoring for a site that rarely changes.
Your team handles the content, and you need us now and then.
Room for regular changes, plus a monthly report on what we did and how the site is doing.
A site that changes every few weeks, run by a team that wants a clear record of the work.
Unlimited small changes for a site your team edits every week, with no hours to count.
A marketing team that's in the site every week and doesn't want to ration requests.
Any task that takes under thirty minutes. Bigger work gets its own scope and quote.
Hourly support makes every question cost money, so people stop asking and the site goes stale. With a care plan, you pay one fixed amount each month.
“The beauty of Siebird's proactive website care & maintenance service is that I no longer worry about racking up hours or not knowing how to do something with my site. It's properly maintained, and they're there the moment I need help. A fixed cost that protects my biggest marketing asset.”
Many of the sites we look after were built by someone else. It starts with an audit, so we both know exactly what we're taking on.
On Craft CMS? See our Craft CMS support and maintenance.
We get access, take a full backup, and review the platform, plugins, custom code, and hosting.
You get a plain-language list of what's urgent, what can wait, and what's fine to leave alone.
We handle the urgent items, move the site onto our hosting and the plan that fits, and look after it from there.
Essential and Pro include Burrow, the reporting and site health tool we built for our own care plans. Instead of emailing us to ask whether the updates went on, log in and see what we did and how your site is doing.
Included with
Built by Siebird for our own care plans.
We've built and looked after websites since 2004. The people who answer your requests are the people who know your site.
It depends on your site: how big it is, what it connects to, and how often it changes. We don't publish a price list. Book a call, tell us about the site, and we'll recommend a plan and give you a price for it.
Because when the server and the site have different owners, every problem starts with an argument about whose it is. We manage both, so there's one team responsible. We'll handle the move.
Craft CMS and Laravel are our core, and we also look after WordPress, Statamic, and Shopify sites. The audit tells us whether your site is a good fit.
Uptime monitoring alerts us when the site stops responding, often before you notice, and we start working on it right away.
Yes. If something's broken, like a form that stopped sending or an update that failed, we can fix it as a one-off job. If the site needs more than that, we'll tell you what we found and you can decide from there.
No. Every plan is month to month. If you decide to leave, just give us 30 days' written notice.
Yes. Moving up takes effect right away. Moving down takes effect at the start of your next billing cycle.
Yes. You own the code, the content, and the licenses. If you ever move on, another developer can pick it up.
