Switching Craft CMS developers? We'll make the handoff easy.

We take over Craft sites we didn't build, starting with an audit. We can work alongside your current team during the handoff. Most of the sites we look after came to us this way.

Craft site handoffs

OSS Health home page: "Defy Pain. Redefine Resilience." over a photo of a clinician showing a patient a knee X-ray on a monitor, with buttons for online bill pay, scheduling an appointment, and ortho urgent care, and a "What brings you here?" search box.
01

Your developer went quiet. Hand it to a team you can trust.

Sometimes a site simply outgrows the setup it started with. Here's what that tends to look like.

  • D.01Form emails stall in the Craft queue. Fix a stuck Craft queue.
  • D.02Small requests wait in line behind other work.
  • D.03Every small change comes with an estimate.
  • D.04Nobody knows your version; Craft 4 patches ended April 30, 2026.
  • D.05Nobody has ever seen a backup restored.
  • D.06The person who built it has moved to other work.
  • D.07Publishing feels riskier than it should.

Recognize three or more? Start with the audit.

02

From audit to steady care.

We put what we find in writing, then fix the dangerous parts first.

  1. P.01

    Technical audit

    3–5 business days

    Before we promise anything, we audit Craft, plugins, PHP, server, backups, security, and integrations. You keep the written findings, whether or not you hire us.

  2. P.02

    Stabilize what is urgent

    Week 1–2

    Urgent fixes come first, including the Craft queue: we clear the backlog, set it to run on its own, and add Watchtower, our queue-monitoring plugin.

  3. P.03

    Take custody properly

    Week 2–3

    We move hosting under management and set up push-to-deploy, monitored offsite backups, uptime monitoring, and the firewall. You hold your own licenses, domains, and accounts. That includes Google Search Console and analytics: you stay the owner, we get the access we need, and we verify indexing and sitemaps after cutover so search visibility does not fall off during the handoff.

  4. P.04

    Steady care from here

    Ongoing

    You move onto a fixed monthly plan with an allowance of small changes. One email, one person who knows your site, no estimate attached.

03

What we find almost every time.

None of this is exotic. It's what happens to any Craft site that goes a year or two without somebody responsible watching it.

  • F.01Craft's queue stalled or backed up, so form notifications, cache clearing, and background jobs never finish
  • F.02Craft running two or more major versions behind, on an unsupported PHP release
  • F.03Plugins no longer maintained by their authors, still handling forms or payments
  • F.04Backups configured years ago, never once restored or verified
  • F.05Integrations to a CRM or email platform silently failing for months
  • F.06Search Console owned only by the outgoing vendor, or never rechecked after DNS moved.
"Siebird keeps our Craft site stable and secure, and they're quick to jump on anything we need."
Stacy Shorter
VP, Global Marketing
CenTrak
Confidential

We won't contact your current agency or developer without your go-ahead.

Yours to keep

The audit document is yours whether you hire us or hand it to somebody else.

  • CenTrak home page: a banner inviting visitors to join the waitlist for next-generation asset tracking, then "RTLS for Healthcare - Transform Clinical Operations with Real-Time Intelligence" over a blue hospital photo, a Talk to Our Experts button, and a "How can we help you today?" selector for asset management and equipment tracking.

    Handoff

    Case.04 Healthcare · Location services

    CenTrak

    A lead-generating site that has to just work.

    uptime in 11 of the last 12 months
    99.9%+
    • Craft
    • HubSpot
  • WORLD Electronics home page: a part search box with a manufacturer filter, a menu for replacement products, repairs, and diagnostic service tools, and a banner announcing repairs for ThyssenKrupp TAC32 Hydro products beside a photo of an elevator interior.

    Handoff

    Case.03 Electronics · Parts supply

    World Electronics

    A big catalog, a slow site, and imports that wouldn't finish.

    nightly catalog import, down from hours
    Less than 3 min
    • Craft
    • Craft Commerce
04 / FAQ

Before you hire a new Craft CMS developer.

Can you take over as our Craft CMS developer if you didn't build the site?

Yes, that's most of the sites we look after. Every handoff starts with a technical audit, so we know what we're taking on. If your current team is still around, we're glad to work with them.

Our form emails stopped arriving. Can you fix that?

Yes. Usually the Craft queue has stalled, so emails, cache clearing, and image jobs pile up. We clear the backlog, set the queue to run on its own, and add Watchtower to warn us early. Full fix: our guide to a stuck Craft queue →

What does a Craft CMS audit cost, and what do I get?

The audit is a fixed fee, scoped to your site's size. You get written findings on versions, security, backups, performance, integrations, and code, with a prioritized fix list. If you continue with us, the fee comes off your first invoice.

Do I have to tell my current agency before I talk to you?

No. Many first conversations start confidentially, and we won't contact your current provider without your say-so. When you're ready, we'll give you a list to request: hosting, repository, domain and DNS access, and your Craft license.

What if my current agency will not hand things over?

It happens, and it is usually recoverable. Your Craft license is yours and transfers through Craft's own console. Domains can be moved with registrar authorization. Worst case, we rebuild the deployment pipeline from the running site and database.

What happens to Google Search Console when we switch Craft developers?

Your company should own the Search Console property. We get user access, not sole ownership. Before and after cutover we verify the production property, sitemap, and robots, and we watch Performance for a sudden drop in clicks and impressions. If the old vendor was the only owner, we help you reclaim it with DNS or a file on the live site. Full checklist: Switching agencies without losing Google traffic →

Our search traffic fell off after we changed agencies. Can you help?

Yes. Start with URL Inspection, robots, sitemaps, and whether Search Console still points at the real production host. Many cliffs are handoff mistakes, not a reason to rebuild. Walkthrough: Switching agencies without losing Google traffic →

How long does a Craft site handoff take?

The audit takes three to five business days, and urgent fixes usually land in the first week or two. Full custody (hosting, deploys, backups, monitoring, firewall) is typically done inside three weeks. Unusual sites take longer.

My site is several versions behind. Is it still worth bringing forward?

Usually yes, and it's far cheaper than a rebuild. We regularly bring Craft 3 and Craft 4 sites to a supported version without redesigning. The audit tells us whether the upgrade path is clean or a rebuild makes more sense.

Can we get Craft CMS help with just one problem?

Yes. We can fix one broken thing, like a form that stopped sending, a site that went down, or a failed update, as a standalone engagement. Many of those turn into maintenance once the audit shows what else needs work.

Don't see your question?
Get a quote

Request a quote

Every quote starts with a quick call.

Project Intake

Tell us what you're working on. The more you can say about the problem, the more useful our first reply will be.

What do you need?check all that apply

Reply within 1 business day

We use your details only to reply to this request. Privacy policy.